Terms of use

Terms of use

Terms for access to the Website and the websites of Labss.gr.

  1. TERMS
    Labss.gr reserves the right to unilaterally modify or renew the present terms and conditions of transactions made through its online store. Labss.gr undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store. It is clarified that the change of terms does not occupy orders that you have already placed.
  2. INFORMATION & PRODUCTS PROVIDED
    Labss.gr is committed to the completeness and validity of the information provided on the website of www.Labss.gr, both in terms of the existence of essential features that are described on a case-by-case basis for each product, concerning the services provided by the online store of Labss.gr, subject to any technical or typographical errors, which have escaped attention or have occurred unintentionally or due to any interruption of the website due to force majeure.
  3. LIMITATION OF LIABILITY
    Labss.gr guarantees the timely information of the final consumers about their non-availability. The online store of Labss.gr is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also, Labss.gr has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.
  4. INTELLECTUAL PROPERTY RIGHTS
    The website www.labss.gr is the official website of labss.gr. All content of the websites, posted by Labss.gr, including images, graphics, photos, drawings, texts, services and products are the intellectual property of Labss.gr and are protected under the relevant provisions of Greek law, European law and of international conventions. The names, images, logos and insignia that represent Labss.gr and / or its online store and / or third parties contracted with them as well as their products or services, are exclusive marks and insignia of Labss.gr or / and www.Labss.gr and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property and unfair competition.
    In any case, their appearance and display on the websites www.Labss.gr should in no way be construed as a transfer or assignment of their license or right of use.
  5. USER OBLIGATIONS
    The users of the websites www.Labss.gr accept that they will not use them and the online store of Labss.gr for sending, publishing, sending by e-mail or transmitting in other ways any Content that is illegal, harmful, threatening, offensive, annoying , defamatory, defamatory, obscene, obscene, libelous, violates the privacy of others, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, may not be transmitted in accordance with the law or infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties, contains any information, or any other codes, files or programs designed to interrupt, cause damage, destroy or interfere with the operation of any computer software or hardware, intentionally or unintentionally in breach of applicable Greek and Community law and its provisions, may harass third parties in any way and any content used to collect or store users’ personal data.
  1. SECURITY
    Labss.gr recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information, which is related to your personal information and your transactions, is secure and confidential. The security of the Labss.gr Online Store is achieved by the following methods:
    Customer Identification
    The passwords used for your identification are two: the Password (e-mail or username) and the Personal Secret Security Code (password), which every time you enter them provide you with absolute security access to your personal information.
    Allows you to change your Personal Security Code (password) and your e-mail address as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise the online store of Labss.gr is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest you use not only letters and numbers but also symbols and password creation.
    Ensuring the Confidentiality of the Transfer of Your Personal Data
    To ensure the confidentiality of data transfer, we use the SSL-128bit encryption protocol.
    Automatic Disconnection
    If there is no activity for 20 minutes, it is automatically disconnected from the members area of ​​the online store of Labss.gr.
    Controlled Access (firewall)
    Access to Labss.gr systems (servers) is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential data and information of the company.
    Encryption
    The system of Labss.gr first decrypts the information it receives using the same key (which is predefined at the beginning of your connection with the service) and then processes it. Labss.gr systems send you information following the same encryption process.
    Wherever you enter personal data (password, addresses, telephone numbers, credit cards, etc.) there is 128-bit SSL encryption.
    Encryption is essentially a way of encrypting information until it reaches its intended recipient, who can decrypt it using the appropriate key. During the order and if the user / customer is connected with his username and personal code in the online store of Labss.gr, all communication between your computer and the systems of Labss.gr is encrypted using a 128bits key. That is, every time you send information to the system, your browser first encrypts it using a 128-bit key and then sends it to the system.
    The Labss.gr system first decrypts the information it receives using the same key (predefined when you start connecting to the service) and then processes it. Labss.gr systems send you information following the same encryption process.
    Confidentiality of Transactions
    Confidentiality is self-evident. The same basic principles that govern classic transactions apply in the case of e-commerce. All information transmitted by the user / member to Labss.gr is confidential and Labss.gr has taken all necessary measures to use them only to the extent deemed necessary in the context of the services provided. Some of the measures that have been taken are the following:
    Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications.
    Labss.gr does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is imposed by a court decision or decision of another public authority.
    In case Labss.gr uses third parties to support its systems, it takes care to ensure confidentiality.
    Subject to the provisions of Chapter 7 hereof, relating to Personal Data, you may request any information held about you as well as their correction in the event that you can substantiate the existence of an error.For your own safety, you should also treat all information provided through the service as confidential and confidential and do not disclose any information to third parties.
  1. PERSONAL DATA PROTECTION
    During your visit to the pages of www.Labss.gr you may be asked to state your personal information concerning you (name, surname, email address, shipping address, etc.) as a rule to process your orders or to we provide our services. Any personal data that you declare anywhere on the pages and services of the websites www.Labss.gr, are kept exclusively for reasons concerning your transactions with us, the improvement of the services provided and the assurance of the operation of the respective service and not may be used by any third party (except where provided by law to the competent authorities only).
    In any case, the employees of Labss.gr who have access to your personal data are specific and the access of unauthorized persons to your personal data is prohibited. Every reasonable measure to secure your data has been taken. Your personal information in extremely rare and special cases may be disclosed to companies cooperating with Labss.gr, in order to support, promote and execute your business relationship with us, but always under conditions that fully ensure that your personal information are not subject to any illegal processing.
    For any question or suggestion or statement related to these issues please contact us using the special contact form provided at the following link https://www.Labss.gr/contacts
    At any time, the user reserves the right to be informed or to object to the further processing of his data in accordance with current legislation for the protection of personal data.
  1. PURCHASE OF PRODUCTS
    Labss.gr makes every effort to provide high quality services. However, cases of errors in prices and secondary products can not be ruled out and it can not be guaranteed that there will be no downtime of the website or “human” errors when updating / indicating the price of a product. For the safety and effectiveness of your purchases, we call you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact the Customer Service Department at +30 211 183 2712 or via the website email form.
    We also recommend that before you make purchases from our online store to visit the help & terms of use section, where you will find useful information about the process and how to purchase products.
    After registering your order you will receive an automated e-mail which will indicate the details of your order. After the processing of the order by the online shopping department of Labss.gr, you will receive the second and confirmation e-mail with the products that will be sent to you. From this point the contract between us is concluded.
    As your order progresses, you will receive a series of automated emails, which will report the progress of the order. These messages address the following steps:
    Canceled: Your order has been canceled after your request or impossible to contact you to confirm.
    In case there is a pending issue in your order then a corresponding e-mail will be sent to you. Alternatively we will contact you on the phones you have given us when registering or registering the order on our site.
    There is no way to deactivate these updates, the sending of which is a prerequisite for the proper progress of your order. We invite you to ensure that these e-mails can reach you and that you keep them throughout our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general terms governing our transactions, to inform us without delay. Your products are delivered as soon as possible and in any time not exceeding thirty days from the conclusion of the contract.
  1. RIGHT OF WITHDRAWAL FOR DISTANCE PURCHASES
    In case of purchases you make remotely (eg via the Internet), you can return a product and we will pay the price if you notify us in writing via the contact form https://www.Labss.gr/contacts or by calling the Department Customer service on the phone +30 211 183 2712 within 14 calendar days of receiving the product from you. In case you order a batch of products, the deadline starts at the moment you receive the last product of the batch or with the completion of the last delivery in case of periodic benefits. By exercising the withdrawal you are obliged to return to us the product in its original excellent condition (asnew) in which it was delivered to you or to provide us with clear and indisputable proof that you have sent it safely within 20 calendar days from the exercise of the right of withdrawal by you and within the same deadline we are obliged to return to you any amounts you have paid us. In case you have paid with a payment card, we immediately proceed to the order to the card issuer and we are not responsible for any delays in crediting the price to you that are not due to us.SUPPLIER RESPONSIBILITY AND WARRANTY. SELLER LIABILITY FOR DEFECTS.The manufacturer of every product you buy is responsible for any damage due to a defect in his product. Any agreement to limit or release the producer from its liability is void. Claims against the producer for damages expire after three years after the injured party was informed or should have been informed of the damage, the defect and the identity of the producer. A decade after the release of this product, the rights of the injured party against the producer are amortized. In case of doubt as to the identity of the manufacturer of a product you purchased from us, please let us know.Each durable consumer good shall be accompanied by a written guarantee from the manufacturer of the product or from the undertaking which imported the product into the EU or from the undertaking affixing to the product its marks appearing as the manufacturer (of the other “Supplier”). Please pay special attention to the terms of the guarantee provided by the Supplier as well as to the other accompanying documents and data which are the responsibility of the Supplier and are included in the products and especially those relating to information on the safe use and maintenance of the products.In application of the above provisions, Labss.gr as long as it is a Supplier of a product, as defined above, will provide you with every possible assistance for the fulfillment of the terms of the Supplier’s guarantee, without your charge. This regardless of the maintenance services outside the warranty, which we can provide you on a case by case basis with the current charge.
  1. CANCELLATION OF ORDER
    Without limitation of the Withdrawal provisions of article 9, the order can be canceled in the following cases: Before the order is completed, during the electronic ordering process you can “back” and remove the quantities of products from the your cart by clicking on the “remove” button. If the online order has been completed but the product has not been shipped yet, you can call +30 211 183 2712 and one of our partners will cancel your order. After receiving the product, call us at +30 211 183 2712 or contact us via the email form on the website, explaining the reason you wish to cancel the order. One of our partners will serve you immediately and will inform you about all your options. In case your order has already been invoiced and you wish to cancel it, then contact the Customer Service Department at +30 211 183 2712 and provide the details of your order. However, the status of the order will not change on your account page.
    You have the right to cancel an order, under the very specific conditions below:
    a. In case the online order (checkout) has not been completed, you can cancel the process by pressing the back key in your browser.
    b. In case the online order (checkout) has been completed, please contact a representative of our company, so that he can further inform you about the procedure to be followed. Your order can be canceled provided it has not already been processed by the company.
    The right to cancel the order does not exist beyond the above cases.
    All products returned to the store are subject to meticulous quality control.
    To avoid your own inconvenience, it is advisable to carefully check at the time of delivery of your order, the condition of the products sold and their packaging intact, in order to identify any obvious defects. In the event that a defect is found during the quality control of the returned product, the company must contact the consumer to resolve the issue and reserves the right not to accept the change or return of the product in question.
    The consumer is liable for any reduction in the value of the goods only as a result of the management of the goods other than that which is necessary to determine the nature, characteristics and function of the goods. We are not responsible and we will not compensate the consumer nor will the withdrawal produce results in case the damage to the goods has been caused due to the fault of the consumer or in case of use which exceeds what is necessary to determine the nature, characteristics and operation of the goods.
    In any case, the products you wish to return must be accompanied by the necessary legal documents and receipts. If the shipping costs of the return of the product exceed the cost of universal postal service, they are not covered by Labss.gr and are charged to the customer.
  1. ORDER DELAY
    Your order may be delayed for the following reasons:
    The product has been delayed by our supplier: In order to be able to offer you very competitive prices, we order our products from a very wide range of suppliers, either domestic or international. However, there are cases where an order of ours can be “stuck” at the customs or in its transport, as a result of which we do not have it in our warehouses when we calculate. In such a case, we will contact you to ask if you want us to deliver your order without this product or to suggest you an alternative. We will send this item to you immediately upon receipt in our warehouses.
    The product you ordered has already been removed and is no longer available.
    In periods of extreme weather events or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order.
    In case it is impossible to contact you by phone and / or by e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because eg your details that you have entered are not properly updated. In any case, the delay does not exceed thirty days from the conclusion of the contract.
  1. METHODS OF PAYMENT

For orders within Greece
1. Bank account deposit :
Eurobank
Account Beneficiaries: STATHOPOULOU MARGARITA
Account Number: 0026.0093.62.0201022536
IBAN Account Number: GR26 0260 0930 0006 2020 1022 536 BIC: ERBKGRAAXXX

2. Via Paypal: You can use the most reliable online trading system.

14. INFORMATION E-MAIL (NEWSLETTERS)

Labss.gr regularly sends informative emails.Labss.gr is not responsible if the newsletters are not delivered to their destination, although it makes every effort with ISP’s (Internet Serviceproviders) for deliveryNewsletters can end up in the spamfolder, so please check regularly that they are not stored thereEnter the shipping address of the newsletter@Labss.gr box in your safelistIn case you wish to no longer receive informative newsletters or you wish to unsubscribe from the news sending system of Labss.gr, you can inform us using the contact form of the site.Labss.gr uses a provider (3rd partycompany) for the identification (tracking) of the recipients of the newsletter. Does not provide 3rd party information about first name, last name, home addressThe update from Labss.gr, is done only if you choose it and for as long as you wish. On the contrary, in case you have placed an order on Labss.gr, using our site, we send automated informational messages (email) about the progress of your order. There is no way to deactivate these updates, the sending of which is a prerequisite for the proper progress of your order. We invite you to ensure that these e-mails can reach you and that you keep them throughout our transaction.
It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general terms governing our transactions, to inform us without delay.

  1. PRODUCT EVALUATIONS
    These Terms of Use concern product presentations and customer evaluations, a service of www.Labss.gr. They do not concern the entire website of www.Labss.gr, which has its own Terms of Use.
    By submitting your evaluation and presentation at www.Labss.gr, you agree and guarantee that:
    The content of the presentation is your own creation and is not the intellectual property of a third party
    The presentation does not contain abusive, religious or racist comments, insults to other members of www.Labss.gr and evaluations of third parties, discussions about pirated software, illegal activities or deliberate abuse of the warranty and the terms of use of the product
    Your writing is about the product of the evaluation, does not refer to the pricing of the product and is not misleading or is a deliberate defamation of
    The presentation does not include email addresses, personal information of third parties, telephone numbers, links from stores, malicious websites or content websites that are not related to the product of the presentation
    You do not post multiple identical presentations (spamming)
    You agree that Labss.gr (including all executives, employees and associates of the company) is not responsible for any legal or non-legal issue, natural or legal person, arising as a result of ignoring the above Terms of Use.
    For each presentation and evaluation you submit, you give Labss.gr the full ownership of this material to copy, modify, delete in its entirety, adopt, publish, translate, use in any electronic or printed form and sell, without you have copyright on it.
    Each presentation and evaluation can be used as judged by Labss.gr. Labss.gr has the inalienable right to change, modify or delete any form of material that will be published on www.Labss.gr and its subpages, if it deems that its content is an abuse of the above Terms of Use.
    Labss.gr does not guarantee that you will always be able to modify or delete the material you uploaded through www.Labss.gr. Nevertheless, Labss.gr has the right to remove or refuse the publication of a presentation and evaluation for any reason.
    By writing an evaluation or presentation on www.Labss.gr you acknowledge that you are solely responsible for what is written and not Labss.gr.
    By providing your email address along with the presentation and evaluation of a product, you agree that Labss.gr has the right to use it to contact you about the status of the presentation or evaluation and for other management purposes.

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